Terms & Conditions

Last updated: 21.08.2025 These Terms govern your use of www.satisfiedtour.com (the "Site") and bookings made with SatisfiedTour (the "Company"). By using the Site or booking, you agree to these Terms. Bookings & payments: deposits and final payments are due as shown at checkout. Prices are in [currency] and may include taxes/fees as specified. Late or missing payments may result in cancellation. Changes & cancellations: customer changes (dates/names) depend on availability and supplier fees. Customer cancellations follow supplier policies and may be non‑refundable after certain dates. If we cancel (e.g., low participation, safety issues, force majeure), we offer an equivalent alternative or a refund. Travel requirements: passports/visas/vaccinations are the customer's responsibility. Health & insurance: ensure you are fit to travel. We strongly recommend adequate travel insurance. Inclusions/exclusions: see each tour description for what is included. Personal expenses, visas, and tips are typically excluded unless stated otherwise. Suppliers: airlines, hotels, and local operators have their own terms and are primarily responsible for service performance. Program changes: schedules/itineraries may change due to weather or operational needs; we will provide reasonable alternatives. Conduct: customers must follow reasonable instructions and local laws. Service may be refused without refund for unsafe or disruptive behavior. Intellectual property: Site content belongs to us or licensors and may not be copied without permission. Liability: to the extent permitted by law, our liability for indirect or consequential losses is excluded; for direct losses it is limited to the amount paid for the relevant booking. Mandatory consumer rights remain unaffected. Governing law & venue: governed by [applicable law]. Courts of [city/country] have exclusive jurisdiction. Contact: [Company Name], [Address], Email: [email], Tel: [phone].