Responsibilities

Customer responsibilities: provide accurate information; meet payment deadlines; carry valid travel documents; follow guides' instructions; comply with local laws; obtain recommended insurance; inform us of medical or mobility needs before booking. Company responsibilities: deliver services with reasonable care and skill; provide booked inclusions or suitable alternatives; support customers during disruptions within our control; process personal data in line with our Privacy Policy. Limitations: we are not responsible for events beyond our control (force majeure), acts/omissions of third‑party suppliers, or personal items not entrusted to us. Contact: [Company Name], [Address], Email: [email], Tel: [phone].